For especially large items , the additional freight fee will be displayed in your shopping cart. The amount will vary according to the weight of the item and shipping destination within Australia.
Please note that Auspost and our other courier services are 3rd party businesses and The Guitar Centre can not be held accountable for delivery delays during their peak times.
If you live rurally or in a remote area which our couriers cannot access, we will use generally use Australia Post or notify you of an alternative courier to get to those areas.
Processing and Delivery Timeframe
We endeavour to process all purchases promptly and usually dispatch orders within 24 – 72 hours of purchase. As soon as your order is booked for collection with our couriers you will receive an email with the relevant tracking information. Most orders will be delivered within 5 working days from shipping notification. Please allow up to 10 working days to WA.
Please understand that due to the current COVID-19 restrictions, some orders may be subject to shipping delays
Here at The Guitar Centre we do our very best to ensure you receive your order in top condition, quality-checking all purchases before they leave our store, so please keep this in mind prior to contacting us about your order. If you do have any shipping questions feel free to email us at : firstname.lastname@example.org
If you live locally or just happen to be in the area, please feel free to drop-in and collect your order in-store from us !
Our opening hours & shop address is:
Shop 4 / 915 Stanley Street East, EAST BRISBANE QLD 4169
MONDAY to FRIDAY 9:30AM-5:30PM
Our store can easily be accessed from Stanley Street East & Lisburn Street & we have free undercover parking behind our store which is accessed from Lisburn street (on your left hand side!)